Privacy Policy

Last Updated: 9/25/24

Heavy Nyc is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Heavy-nyc.com, and make a purchase. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

1.1 Personal Data
Personal information that can be used to identify you, such as:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (credit card details, etc.)

1.2 Non-Personal Data
We may collect non-personal data that does not directly identify you, such as:

  • Browser type and version

  • Device type (desktop, mobile, tablet)

  • IP address

  • Website usage data (pages visited, time spent on the site)

1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, improve our website's performance, and target relevant content or ads.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Order Processing: To process transactions and ship your purchased items.

  • Customer Service: To respond to your inquiries or support requests.

  • Personalization: To tailor your experience, such as displaying items based on previous purchases or browsing history.

  • Marketing and Promotions: To send promotional emails, special offers, or advertisements (with your consent).

  • Analytics and Website Improvements: To analyze website performance, optimize the user experience, and improve overall site functionality.

3. How We Share Your Information

We will not sell, rent, or share your personal information with third parties, except under the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors (e.g., payment processors, shipping companies) to complete your orders and provide services.

  • Legal Compliance: We may disclose your information if required by law or to protect our legal rights, prevent fraud, or comply with any legal obligations.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new ownership.

4. Data Security

We use industry-standard security measures to protect your personal information. This includes encryption technologies (such as SSL) during payment transactions and secure servers to store your data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Update: You can access, correct, or update your personal information by logging into your account on our website.

  • Unsubscribe from Marketing: If you no longer wish to receive marketing emails, you can unsubscribe via the link provided in each email or contact us directly.

  • Delete Your Data: You may request to delete your personal data, though we may retain certain information as required by law or for legitimate business purposes.

  • Cookies: Most browsers allow you to control cookies. You may modify your browser settings to refuse cookies or delete existing ones. However, doing so may affect your website experience.

6. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you are under 13, please do not submit any information to us.

7. International Data Transfers

If you are accessing our website from outside [Country], please be aware that your data may be transferred to and processed in [Country], where data protection laws may differ from those in your location.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:

Heavy Nyc
Email: info @heavy-nyc.com